1. Introduction
GlowBody AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
By using GlowBody AI, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We collect the following personal information:
- Account Information: Email address, phone number, name
- Profile Data: Age, weight, height, fitness goals, fitness level
- Preferences: Language preference, dietary restrictions, workout preferences
- Usage Data: Workout history, meal plan interactions, app usage patterns
2.2 Automatically Collected Information
- Device information (type, operating system)
- IP address and general location
- App interaction data and analytics
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Generate personalized workout and nutrition plans
- Provide AI coaching and support features
- Track your fitness progress
- Send account verification and security messages
- Improve our Service and develop new features
- Respond to customer support inquiries
📱 4. SMS/Text Message Terms
GlowBody AI uses SMS messaging ONLY for account verification purposes (OTP codes).
What We Send:
- One-time verification codes (OTP) for account login
- Security alerts related to your account
What We Do NOT Send:
- Marketing or promotional messages
- Third-party advertisements
- Unsolicited communications
Important SMS Information:
- • Message and data rates may apply.
- • Message frequency: 1-3 messages per login attempt
- • Reply STOP to any message to opt out of SMS verification
- • Reply HELP for assistance or contact support@glowbodyai.com
- • Carriers are not liable for delayed or undelivered messages
5. Third-Party Service Providers
We work with trusted third parties to provide our Service:
- Twilio: SMS verification services
- OpenAI: AI-powered workout and nutrition generation
- MongoDB: Secure database hosting
- Vercel: Website hosting
- Google: Authentication services
These providers are bound by their own privacy policies and are prohibited from using your data for purposes other than providing services to us.
6. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encrypted data transmission (HTTPS/TLS)
- Secure password hashing
- Regular security audits
- Access controls and authentication
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time.
8. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your account and data
- Opt out of SMS communications
- Export your data
9. Account Deletion
To delete your account and all associated data:
- Open the GlowBody AI app
- Go to Settings
- Select "Delete Account"
- Confirm deletion
Alternatively, email support@glowbodyai.com with the subject "Account Deletion Request."
10. Children's Privacy
GlowBody AI is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us: